We respect your privacy and protection of the personal information you disclosed to us via this Web Site. This Privacy Policy describes how Ausin Mediheal Technology Pte Ltd uses and protects your personal information. 

By accepting the Policy and the Terms of Use upon registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy. This Policy is effective upon acceptance by users. 



You can browse our site anonymously. When you sign up or log in to your account and provide us your personal information, you consent to the transfer and storage of that information on our servers located in Singapore. 

We may collect and store the following personal information:

²    Email address, physical contact information, the date of birth and gender information, and sometimes financial information for payment;

²    Postage, billing and other information you provide to purchase or dispatch an item;

²   Community discussions, chats, dispute resolution, correspondence through our website, and correspondence sent to us;

²   O ther information from your interaction with our website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the website, ad data, or standard web log information;


Account Protection 

Your password is the key to your account. Use unique numbers and letters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password. 

We will not ask for your password by phone or e-mail. If you receive such enquiry, please report the incident to us at  [email protected]


Accessing, Reviewing and Changing Your Information 

You can see, review and change most of your personal information by signing on to the Website. We will not manually modify your personal information because it is difficult to verify your identity remotely. You must promptly update your personal information. Upon your request to the customer service, we will close your account in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of use, and take other actions otherwise permitted by law. 



Your information is stored on our servers located in the Singapore. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. 



We may amend this Policy at any time by posting the amended terms on this Website. All amended terms automatically take effect 7 days from the date posted. You may contact us if you have any enquiries by using the enquiry form.